Root Cause Analysis

Are you looking to find the root causes of the issues identified during the audit, and incorporate those into your recommendations?

This course introduces hands-on tools, that, when thoughtfully applied within each phase of the audit process, enhance audit quality, and allow auditors to make recommendations that address the underlying causes of observed deficiencies.

Who Should Participate?

This course is for auditors who want to understand and use root cause analysis techniques to identify the issues that matter and write targeted recommendations that will result in effective solutions for the auditees.

The Level is:

In-Person
Virtual

Agenda

This course is delivered over 3 days. Course agenda for in-person offerings will be available shortly.

The Level is:

Click to open the agenda details.

Course Format

Our instructors can come to you and provide you with an interactive course that includes individual and group exercises, lectures, and presentations. Contact us for more information.

The Level is:

Pricing

Prices for in-person courses can be provided upon request.

The Level is:
The Level is:

Agenda

This virtual course is delivered over 3 days. The course outline below is provided as a guide. Number of hours include teaching time and breaks.

The Level is:

Click to open the agenda details.

Course Format

This virtual course is delivered on our Adobe Connect platform. It includes a mix of instructor-led content, interactive exercises, and break-out sessions and will require up to 3 hours of individual work outside course hours.

The Level is:

Pricing

Member: $1,029

Non-member: $1,329

The Level is:

Day 1 | 6 hours

  • Introduction to root cause analysis
  • Root cause analysis and the audit process
  • Main categories of possible root causes

Day 2 | 6 hours

  • Cognitive bias
  • Five why’s technique
  • Fishbone diagram technique

Day 3 | 6 hours

  • Cause mapping
  • Pareto charts
  • Root cause and audit recommendations
  • Review of key concepts
The Level is:

Accreditation

Course hours can be submitted for CPE or CPD credits, subject to approval by IIA, CPA Canada, or other professional associations.

Testimonials

“Great instructors, they clearly know their stuff and have enthusiasm for the subject matter.”

“This was excellent. I liked the interaction and the group work. Of all the professional development sessions I have completed lately, this is the most relevant and useful. I think it will be very useful in the performance audits I am working on now and in the future.”

“This is a tremendous course that I will urge my colleagues to attend in future sessions. I believe we would all greatly benefit from taking this course.”

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