Conducting interviews is a key evidence-gathering technique for performance auditors. While auditors can prepare for an interview by reading piles of documents and drafting a structured questionnaire, to be effective they also need to go to the interview with the right attitude.
Today’s technologies are changing how we communicate and access new information at breakneck speed. Smart phones, tablets and computers are significantly altering how we read and learn. Technology has also changed how reports are—or should be—written. Gone are the days of long, dry, dense reports. To keep people’s attention—and keep people reading—we need to think differently about how we write and present information.
