Consultations on Improving Public Performance Reports in Alberta: What We Heard
The Ministry of Treasury Board of the Government of Alberta (GoA) approached CCAF-FCVI, Inc. (CCAF) to undertake a direct dialogue with the users of the government’s Public Performance Reports (PPRs). Recognized by CCAF and others as a leader in the field of public performance reporting, the GoA wanted to build on the existing successes of its public performance reporting regime. The purpose of this dialogue was to identify ways the government could improve its PPRs to better meet the needs of users. This was one of the first direct consultations of user groups of its kind in Canada. This paper presents key directions, findings and recommendations that emerged during the consultations and organizes them into four themes: Credibility, Relevance, Clarity and Accessibility, Engaging Users.
Taking Chances: Finding Ways to Embrace Innovation, Risk and Control in Public Sector Organizations
This document sets out five principles intended to support public sector managers, auditors and legislators in a common purpose: the application of sound management practices in the related areas of innovation, risk management and control. CAAF believes that common understandings and expectations can support more constructive and trust-based working relationships across public organizations. When managers, auditors and legislators share reasonable expectations for the management of difficult areas, friction is reduced, management practices and controls are improved and government entities are able to deliver better results for citizens.
Ideas for Increasing Media Use of Public Performance Reports
This report is directed to the real world in which governments, within the constraints of our partisan parliamentary system, report on their performance, and media, facing tight deadlines and fierce competition, try to cover our highly complex institutions of government. The report examines trends influencing the media, provides ideas for increasing media use of public performance reports (PPR) and for helping the media see the value of PPRs.
What Can We Learn From Effective Public Reporting? Good Practices for Central Agencies, Legislators, Auditors, and Report Producers
This report identifies a number of practices intended to help public sector organizations in Canada to improve their public performance reports. It is a collection of good practices drawn from organizations with positive reputations in the field. We acknowledge that performance plans and reports are valuable documents to organizations and their employees in setting high-level direction and in tracking progress on critical aspects of performance. However, in this report, we focus on external users of public performance reports – elected representatives, the media, non-governmental organizations and the public.
